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The HRG Team

Myth vs. Fact: Retail Deductions and What You Can Recover


Deduction myths versus facts.

Deductions are a common yet frustrating part of retail business. Retail deductions can add up quickly and significantly impact your bottom line, whether a chargeback for a shipping discrepancy or a promotional allowance that wasn't applied correctly. Many businesses need help understanding what deductions they can recover and which ones they mistakenly believe are out of reach.


In this post, we’ll tackle some of the most prevalent myths surrounding retail deductions and recovery, setting the record straight on what you can recover and how to maximize your profits.


Myth #1: All Deductions Are Valid, and There’s No Point in Challenging Them


Fact: Not all deductions are accurate, and many can be successfully challenged.


Retailers make mistakes just like any other business. Whether it’s a duplicate deduction, an incorrect promotional allowance, or a dispute over quantities received, retailers can sometimes apply deductions that aren’t justified. By regularly auditing your deduction records and understanding retailer contracts, you can spot errors and recover the funds you’re entitled to. HRG specializes in helping businesses identify and dispute invalid deductions, ensuring money isn’t left on the table.


Myth #2: It’s Too Late to Recover Deductions After a Certain Time


Fact: Depending on the retailer's policy, recovery is often possible long after the deduction.


Many businesses believe there’s a strict time limit when deductions can be disputed. While it's true that every retailer has specific rules about the window for disputing deductions, it's often longer than most businesses assume. Retailers typically allow disputes anywhere from 90 days to 12 months or more after the deduction was made. At HRG, we help our clients navigate these timelines to ensure they can recover as much as possible, even for older deductions.


Myth #3: You Can’t Recover Deductions Related to Freight Charges


Fact: Freight-related deductions can often be challenged if you have proper documentation.


Freight and shipping deductions are some of the most common—and misunderstood—retail deductions. Many businesses assume that once a freight deduction occurs, it's a lost cause. However, these deductions can often be disputed with the proper documentation, such as signed delivery receipts, proof of shipment, and evidence of contract terms. HRG works with businesses to gather and present the necessary documentation, increasing their chances of recovery.


Myth #4: Deduction Recovery Takes Too Much Time and Isn’t Worth the Effort


Fact: Deduction recovery can be streamlined and highly profitable with the right tools and expertise.


It’s easy to feel overwhelmed by the sheer volume of deductions and the complex process of disputing them. Many businesses think the recovery process is more hassle than it’s worth, but the process becomes manageable with the help of a dedicated deduction recovery service like HRG. Our team handles the heavy lifting, leveraging advanced technology and years of experience to recover even the most challenging deductions—saving you time while adding real dollars back to your bottom line.


Myth #5: Retail Deductions Are a Normal Cost of Doing Business, So There’s No Point in Fighting Them


Fact: Retail deductions are not inevitable, and recovering them can significantly improve your margins.


Retail deductions might feel like an unavoidable cost of doing business, but that doesn’t mean they should be accepted without question. Every dollar lost to a deduction is money not reinvested in growing your business. You can improve your cash flow and overall profitability by actively managing and recovering deductions. At HRG, we help companies develop proactive strategies to minimize deductions in the first place and recover what’s rightfully theirs.


Myth #6: Only Large Companies Can Afford to Invest in Deduction Recovery


Fact: Deduction recovery services are accessible to businesses of all sizes.


Many small and medium-sized businesses believe that only large companies have the resources to invest in deduction recovery. However, services like HRG are designed to work with companies of all sizes, offering scalable solutions that fit your specific needs and budget. Whether you’re a small supplier or a national brand, our team has the expertise to help you recover deductions without requiring a significant upfront investment.


Conclusion: Taking Control of Your Retail Deductions

The world of retail deductions can be confusing and frustrating, but it doesn’t have to be. By dispelling these common myths, we hope to empower your business to take control of its deduction recovery process. At HRG, we believe every dollar counts and are here to help you recover what’s rightfully yours.


If you’re unsure about the deductions you’ve incurred or want to explore how much money you could recover, contact us today for a free consultation. Let’s get your profits back on track.

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